Remote monitoring and management: easy to install, cost-effective, and secure.
Also called RMM, this technology allows your managed services provider, or MSP, to proactively look after your company’s IT.
Using cloud-based software installed on your computer and/or network, RMM gives secure access to your tech support team.
This means that MSPs like WYRE can solve many problems virtually—and keep your business running smoothly.
With RMM, WYRE can remotely:
- install and update software, including antivirus protection
- receive system alerts
- respond to support needs
- tackle cybersecurity issues
- automate maintenance tasks, like backups and patch installation
- utilize logs and analytics to help us better understand network trends
Benefits
As you can imagine, the upsides of RMM for businesses are big :
- You experience less downtime and the cost of break/fix support. RMM means WYRE can keep a watchful eye on how your computer and network are performing. This helps us catch many issues before they turn into big problems.
- You’re always protected, no matter where you are. Because RMM allows us to work from our home base, you save the time and cost of WYRE traveling on-site when there’s an issue. This means that no matter where in the world you’re located, WYRE has your back.
- You’re free to focus on your business. Through RMM software, WYRE is kept up to date on current and possible issues within your network. We’re immediately alerted when a problem appears, big or little, and we can typically fix that problem without interrupting your business.
And Don't Forget ...
RMM is scalable. It can be used for a single computer or for all the devices on your company network.
For computers, WYRE prefers Datto RMM. This product offers the best balance of features at a solid value. Even better? It works with your existing system.
We Always Show Up
WYRE's customer service is second to none. Anytime and every time you want us on-site, we’ll be there.
But for the times you just want it done, remote monitoring and management is the answer.