Every industry faces unique technology demands—especially manufacturing.
It isn’t simply a matter of getting reliable infrastructure in place, but monitoring and maintaining those systems.
Everything from stable network connectivity to secure operational data relies on top-notch IT support, helping your facilities avoid downtime, protect against cyberthreats, and strengthen efficiency.
IT Support for Manufacturing
WYRE provides manufacturing companies a comprehensive suite of IT support services to help you maintain seamless operations.
Whether you’re looking to turn over some—or all—of your technology headaches, we’ll help build a solution that fits.
Our services include:
- Network Management: Monitoring, configuring, and maintaining networks to ensure optimal performance and security. This includes managing routers, switches, firewalls, and VPNs.
- Server Management: Ensuring servers are up to date, secure, and running efficiently. We monitor server performance, applying updates, handling backups, and managing server security.
- Cloud Infrastructure Management: Monitoring and managing cloud resources, such as virtual servers, storage, and networks. This also includes cost management, scalability, and security.
- Virtualization Management: Managing virtual machines and virtual networks, including resource allocation and performance monitoring.
- IT Security Management: Overseeing the implementation of firewalls, intrusion detection systems, and data encryption, while ensuring compliance with security standards.
- Help Desk and Support: Providing end-user support for IT issues, including hardware and software troubleshooting, remote assistance, and incident resolution.
- Backup and Disaster Recovery: Implementing and maintaining backup systems and disaster recovery plans to prevent data loss and ensure business continuity.
- Software and Patch Management: Regularly updating software applications and applying security patches to maintain system integrity and protect against vulnerabilities.
- IT Asset Management: Keeping track of hardware, software, and licenses, ensuring proper lifecycle management and compliance.
Your IT, Your Way
Some manufacturers are looking for help with all of their IT. We call this “fully managed." Others only need help in an area or two—"comanaged.” (This includes projects.)
CEO Tyler York explains how WYRE works with both scenarios:
“Imagine IT functions as a layer cake."
"In fully managed, WYRE is the whole cake.” This means we handle everything from infrastructure and networking to cybersecurity and compliance.
“Comanaged is when the customer handles one or more of the layers, and we do the rest. Most often, that’s the strategic-leadership layer, so the inverse of CIO as a Service.
"Sometimes, it’s that and frontline support, and we’re the systems-and-network team. Other times, we just do the support side.
“It’s very flexible, which is why it’s one of our most popular services.”
Tailored IT Support for Manufacturing
The manufacturing industry is unique, and WYRE understands that. It's why we customize our IT support to meet your specific needs.
Our A-list team of Support and Engineering staff not only supports current operations but also paves the way for future growth.
If you're looking for a proactive, customized approach to IT support—whether in Nashville, Knoxville, Memphis, Chattanooga, or beyond—let's talk.